SHARE A SPLASH wine co. Shipping Policy

WHERE WE SHIP TO: This service may be limited or not available at all in some places due to local law or other restrictions. 

ALL SHIPMENTS CONTAINING ALCOHOL REQUIRE AN ADULT (21 YEARS OR OLDER) SIGNATURE UPON DELIVERY! Please plan accordingly by entering a shipping address that will allow someone 21 years or older to sign for the package and show a valid ID.  Please also note that we cannot ship to P.O. boxes for this reason.

SHIPPING TIME FRAME & TRACKING When your package has been created with a shipping label and has been sent out, you will receive an email notification with tracking information. Please allow 3 days for fulfillment and 1-5 business days for delivery. If it has been more than 3 business days and you have not received a tracking email, please contact  shareasplashnow@gmail.com for assistance.

Can I expedite my order? Unfortunately not, all orders are shipped with Standard shipping. If you’re eligible for delivery, you’ll be able to select your preferred time and day for delivery. 

Can you hold my shipment until a later date? If your order has already been fulfilled, we can’t reschedule your delivery. Please reach out to  shareasplashnow@gmail.com if you need us to hold your shipment. Please keep in mind that we might not be able to comply with your request.

How do I track my order? You will receive an email with your tracking number once it has been fulfilled. If you have not received the email after 3 days, please check your promotions, junk, and spam folders before reaching out as the email sometimes ends up there. 

Can I change my delivery address? If you enter an incorrect delivery address while placing your order, or otherwise fail to sign for your order upon delivery, email us at  shareasplashnow@gmail.com.  If your order is returned to the sender, you will be able to receive a refund for the cost of your item, minus taxes and any applicable shipping and restocking costs. 

We recommend that customers place orders early in the week to decrease the likelihood that an order sits in a shipping warehouse over the weekend.

SHIPPING CARRIERS We ship orders using major carriers. If your order is damaged in transit please contact  shareasplashnow@gmail.com to get a replacement or refund. The most frequent cause of damages is due to multiple delivery attempts. Please monitor your package tracking to ensure on-time delivery.

Carriers will not leave packages containing alcohol unattended, even if you have a signature on file. If you are not home to receive your order during normal business hours, we recommend having it shipped to your place of work, or opting to have your shipment held at the nearest UPS pick-up location on your UPS MyChoice account.